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Established in October 2007 as the first company in this genre in Turkey, Garanti Mortgage concentrates on the marketing and sales of the mortgage business in Turkey, parallel to the potential of the global mortgage market, which is a major instrument in the finance sector.
Garanti Bank initiated its operations keeping in mind the fact that buying a home throught financing requires a deep expertise, and built a specialized team focusing only on the global and local mortgage markets and consumer expectations as well as developing new alternatives and programs for consumers. Garanti Mortgage is currently operating with 70-mortgage expert team.
Garanti Mortgage consists of 7 departments, which are "Sales Coordination", "Marketing", "Housing Projects Financing", "Business and Product Development", "Financial Analysis & Budget Planning", "Human Resources" and "Legal".
Turkey's first mortgage call center 444 EVIM - 444 38 46 founded by Garanti, a 20-expert team concentrates on assisting consumers' needs and addresses questions on the mortgage business as well as obtaining mortgage applications via phone.
Garanti Mortgage's expertise is not limited to the branch and call center channels but an online web chat application on www.garantimortgage.com has also been active since early January 2009, which is also a first for the Turkish mortgage market.
Besides, Reidin Real Estate Index which is a monthly updated live real estate index with a powerful Automated Real Estate Valuation Tool is sponsored by Garanti Mortgage.
Garanti Mortgage aims to enhance Garanti Bank's mortgage expertise in order to sustain its market leadership in terms of both expertise and market share.